At MUNIK, your satisfaction is our priority — and we’re proud of the quality we deliver. However, if your experience didn’t meet your expectations, you may request an exchange under the following conditions:
Request Period:
You may request an exchange within 24 hours of receiving your order.
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Conditions:
1.Items must be in their original condition — unworn, unwashed, with all tags and packaging intact.
2.Exchanges or returns will not be accepted in the following cases:
• Presence of perfume, makeup, or any signs of use
• Items marked as “Special Offers” or “Final Sale”
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Customer Responsibility:
Please review the size chart carefully before placing your order to ensure the correct fit.
Store Responsibility:
We will cover return shipping only in the following cases:
• A manufacturing defect
• The item does not match the product photo
• Incorrect size or color was sent
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Exchange Process:
1.Exchange is subject to item availability.
2.The customer is responsible for round-trip shipping costs for exchanges.
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To request an exchange or return:
Please contact us via [WhatsApp] within the specified timeframe, including your order number and clear photos of the item
